State Farm® Insurance Agent Erin Carnett

"Absolutely horrible service of an agent who only lies to you to continuously make money. One of the greediest agents I have ever met. Crystal specifically was horrible in service. DO NOT RECOMMEND, she should not be in this work field, but I doubt she will last much longer. I called multiple times and was never fully helped, continuously lied to, and almost manipulated into increases my premium fee for no necessary reason."

"If I could give 0 stars I would. I’ve had multiple different issues with this agent plus crystal who works for Erin. Crystal lied to me 3 times, told they would make a choice for me when that choice was illegal for them to make without my permission, told me that she said that to me because I sounded “iffy”. She admitted to lying to me, she had an attitude also. When my mother in law tried calling to help me figure it out, crystal was very rude to her as well. Very unprofessional! You don’t want to loose money for your company then be professional! DO NOT RECOMMEND."

"My wife and I have been very fortunate to have Erin as our State Farm agent for over 16 years. She is patient and kind while providing the support we need in dealing with insurance matters. I am grateful for everything she has done for me and I feel confident that Erin will be there for my wife and I when we need her in the future."

"Thank you Erin Carnett for your wonderful 🏆 assistance with my insurance needs. I felt safe and well taken care of. Driving is a privilege and finding a 💎 Agent like Erin Carnett is certainly a unexpected joy. I have PTSD and my anxiety was at a 7 when my phone 📱 rang back on this First National Holiday. 6-19-22 and within a few minutes Erin took care of my needs, answered my concerns. PS My anxiety dropped and I can rest easy knowing I’m covered. 😌"

"I have been with Eric Carnetts State Farm insurance for almost 8 years now. I have always loved their insurance coverage and the fact that when your a loyal customer they show you how valued you are. They give me and my husband amazing rates for both are car and home insurance. I highly recommend this Statefarm! Also if you get to talk to Rosie shes the sweetest lady you will ever talk to."

"When I moved to New Mexico from California, I decided to stay with State Farm. I'm glad I did! Last Saturday, my car and truck were hammered by billiard ball-sized hail stones. I called Nicole at Erin Carnett's State Farm office and she gently led me through the process with a step by step explanation. Now I'm well on my way to getting both vehicles repaired. State Farm rocks! So does Nicole!"

"Erin is the most unhelpful person in all of car insurance. She was unwilling to make a simple phone call to our bank lienholder stating there was an error made in the paperwork and we lost over $400. She tried to overcomplicate the situation and didn't realize that her pride got in the way of who was to blame. It literally did not matter who made the mistake and our bank just asked that she call them to verify that we were paying for insurance on our car. Erin declined to do so and we continuing to lose money. I don't understand how one person can feel like they are doing their job when their clients are losing money based on a very simple and easy clerical error. Do not trust Erin with your money."

"Finally! An insurance agent who really listens! I’ve been with State Farm for several years, initialing with a fairly high-profile agent who markets his name a lot. While he spends his time and money marketing, he hands his clients off to his team of poorly trained, unresponsive personnel, who’s primary goal is to sell you more insurance - even if you don’t need it. So I decided to start the year with a change: time to find a new agent. I believe I have found the best: Erin Carnett After researching many State Farm agent online, I narrowed my list down to two. For me, customer service was much more important than proximity to their office. After reading many positive reviews about Erin, I called her office and spoke with Mikki. I expressed my concerns about our current State Farm agent. Her responses convinced me I was headed in the right direction. I transferred our policies to Erin’s office. We met with Erin last Friday for our initial meeting to review our current insurance coverage. Nicole Quintana greeted us at the front desk and was extremely pleasant – and intelligent. Mikki stopped by shortly after to introduce herself. She has a very positive, energetic personality. It was great to put a face to the person we had been speaking to on the phone. I assumed our meeting with Erin would be just the bare minimum. Because of this, I had compiled a list of questions I wanted to make sure I had time to address. After meeting Erin, I started in on my list of questions, knowing Erin would probably be rushed. I was presently surprised when Erin slowed down the conversation, and took it from the top in a calm and unhurried manner. She spent a substantial amount of time with us, providing a thorough evaluation of our current policies. She explained clearly what our coverage was, where we were underinsured - and, believe it or not - where we were over insured. I struck insurance agent gold! And more importantly, I left feeling confident that our coverage was what we needed. Erin takes the time to listen, explain…and care."

"Erin and her entire staff are awesome! I have been a State Farm customer since 1972 and Erin Is the best Agent I have had. She is honest and straightforward. She is in business to make money, but if she can help you save money elsewhere, she will guide you in that direction. I had an life insurance review with Erin and I had a term policy with another company that I was planning to drop. Erin encouraged me to call my agent to see if I could covert to a permanent policy and save money and sure enough I did and saved. Thank you Erin! Frank"