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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Roy Murray

Roy Murray

August 24, 2024

5  out of  5
rating by Roy Murray
"Thank you crystal for you kind help."
We responded:
"Hi Roy, Thank you for the 5 star review! We are glad to help you with your auto insurance needs."
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Marcia Huys

August 20, 2024

5  out of  5
rating by Marcia Huys
"Erin explained my current insurance coverage and I ended up keeping everything on my policy. I appreciate her helpfulness and accessibility... she's a keeper!"
We responded:
"Glad to help you understand the coverages on your policy. That's what we are here to do. "
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Julio Cortez

August 12, 2024

5  out of  5
rating by Julio Cortez
"Excellent customer service!"
We responded:
"Thak you for the review. We strive to provide remarkable service. "
Profile photo of Sarah Olguin

Sarah Olguin

July 12, 2024

5  out of  5
rating by Sarah Olguin
"very informational and helpful! Yvette is awesome!"
We responded:
"Thanks, Sarah! It was great meeting with you today to review your insurance needs to help manage your risks. "
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Johnathan Graham

June 14, 2024

5  out of  5
rating by Johnathan Graham
"Erin Carnett and her team are awesome!!"
We responded:
"Thank you for the 5 star review. "
Profile photo of Rachel Blea

Rachel Blea

May 31, 2024

5  out of  5
rating by Rachel Blea
"Had a great experience with Yvette Graham. She helped me out a lot with getting my life insurance. She answered all my questions and gave great customer service. Thank you so much Yvette for your time and helping me choose a great company."
We responded:
"Hi Rachel, Thank you for the 5 star review. Glad that Yvette was able to give you such great service. "
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Alan Christensen

April 10, 2024

1  out of  5
rating by Alan Christensen
"These people are difficult to reach. I had trouble last year after calling 3 times without a return call. I am getting the same treatment this year. I am looking for other competitive options for insuring my vehicles."
We responded:
"Sorry to hear that. Our office usually calls our customers back the same day. It sounds like you were able to speak with one of our team today."
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salvador sanchez

March 30, 2024

5  out of  5
rating by salvador sanchez
"Great experience switching my home and auto policies, competitive rates and very easy prosses, The agent was knowledgeable, professional and efficient,"
We responded:
"Thank you for the 5-Star review. Glad that the process was easy."
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david lujan

March 21, 2024

5  out of  5
rating by david lujan
"Personable and knowledgeable!"
We responded:
"Thank you for the 5 Star review!"
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Renue Systems of New Mexico

March 12, 2024

5  out of  5
rating by Renue Systems of New Mexico
"Great customer service"
We responded:
"Thank you for the 5 star review."
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William Graham

March 6, 2024

5  out of  5
rating by William Graham
"Eric Carnett and her team were awsome!"
We responded:
"Thank you for your review."
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Maggie Miller

February 15, 2024

5  out of  5
rating by Maggie Miller
"I had another stellar experience with Erin & Crystal at State Farm. I bought a new truck and trailer. In minutes over the phone Crystal had my new insurance policies done and sent to the dealers so I could complete my purchases! What fantastic service! Thank you so much."
We responded:
"So glad we could assist you. Thank you so much for your review."
Profile photo of Diana Barreras

Diana Barreras

January 22, 2024

5  out of  5
rating by Diana Barreras
"Crystal makes adding insurance very easy. She is very Knowledgeable and helpful. We will continue to do business w/her."
We responded:
"Hi Diana, Thank you for the 5-star review. Glad that Crystal was able to assist you with your insurance needs. "
Profile photo of Henderson Soseeah

Henderson Soseeah

December 27, 2023

5  out of  5
rating by Henderson Soseeah
"Thank you for helping me get insurance you were really helpful and getting me insurance. Thank you very much take care."
We responded:
"Thank you for the 5 star review. I'm glad that Yvette was able to assist you in obtaining insurance. "
Profile photo of wendy Childs-Arno

wendy Childs-Arno

December 27, 2023

5  out of  5
rating by wendy Childs-Arno
"Excellent service and very fast. Extremely nice lady"
We responded:
"Thank you for your 5 star review. We appreciate your business."
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Roland Begay

December 12, 2023

5  out of  5
rating by Roland Begay
"Very helpful in explaining coverage and respectful."
We responded:
"Thank you for the 5 star review. "
Profile photo of Sam Sierra

Sam Sierra

November 2, 2023

5  out of  5
rating by Sam Sierra
"Crystal was very knowledgeable and courteous. She explained all my policies in detail, so that I could understand them. It was a pleasure doing business with State Farm."
We responded:
"Hi Sam, We are so glad to hear that Crystal helped meet all of your insurance needs. Thank you, Erin"
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Tara Jane Shelton

October 31, 2023

5  out of  5
rating by Tara Jane Shelton
"Mrs Carnett is always prompt with answering questions and very helpful, this is a great place to have all your insurance needs."
We responded:
"Thank you, Tara Jane. We are happy to meet your insurance needs. Erin"
Profile photo of Antonette Lovato

Antonette Lovato

October 26, 2023

5  out of  5
rating by Antonette Lovato
"Always excellent service. Very promp and detailed."
We responded:
"Thank you for the review. "
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Francisco Perea

October 25, 2023

5  out of  5
rating by Francisco Perea
"Tracy, Erin, Rosie and Crystal are always pleasant to speak to for any questions or concerns."
We responded:
"Thank you for your review. We are always happy to assist with insurance questions."
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Mike Cordova

October 10, 2023

5  out of  5
rating by Mike Cordova
"Thank you Erin I was looking forward to speaking to you today."
We responded:
"Glad we were able to meet to discuss your insurance needs. "
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Jamie Sladen

October 7, 2023

5  out of  5
rating by Jamie Sladen
"After an absolutely atrocious experience with a different State Farm Agent, we changed to our agent to Erin Carnett. We scheduled a meeting to be certain that our home and auto policies were everything that we needed. She was very thorough, and we discussed options and she made suggestions that were personalized to our needs, situation and family. We appreciate the time and expertise you have shown us."
We responded:
"HI Jamie, Thank you for the kind review."
Profile photo of Anthony Filmer

Anthony Filmer

September 16, 2023

1  out of  5
rating by Anthony Filmer
"Absolutely horrible service of an agent who only lies to you to continuously make money. One of the greediest agents I have ever met. Crystal specifically was horrible in service. DO NOT RECOMMEND, she should not be in this work field, but I doubt she will last much longer. I called multiple times and was never fully helped, continuously lied to, and almost manipulated into increases my premium fee for no necessary reason."
We responded:
"Sorry to hear that Anthony! I would be happy to discuss your experience. Please call my office when you are ready. Thank you, Erin "
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Kenzie Jade

September 16, 2023

1  out of  5
rating by Kenzie Jade
"If I could give 0 stars I would. I’ve had multiple different issues with this agent plus crystal who works for Erin. Crystal lied to me 3 times, told they would make a choice for me when that choice was illegal for them to make without my permission, told me that she said that to me because I sounded “iffy”. She admitted to lying to me, she had an attitude also. When my mother in law tried calling to help me figure it out, crystal was very rude to her as well. Very unprofessional! You don’t want to loose money for your company then be professional! DO NOT RECOMMEND."
We responded:
"Hi Kenzie, We would like the opportunity to investigate your feedback further. Please contact our office at your earliest convenience. "
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Connie Jo Morales

August 10, 2023

5  out of  5
rating by Connie Jo Morales
"Rosie, & all the girls in the office, are always so professional, kind, & always ready to help in any way."
We responded:
"Thank you for kind review. We always strive to help our customers with their insurance needs. "